By providing complete visibility into resource availability and business requirements, Syntelic Dispatch Planning enables dispatchers to make effective route assignments for drivers and equipment. Dispatch Planning not only operates as a forward-looking planning tool, but also reacts quickly to unexpected events to assist the dispatcher in making necessary dynamic adjustments.
Matching Demand to Available Resources
Building a daily dispatch involves many factors. Dispatch Planning considers the availability of drivers based on their current assignments, hours of service (HOS), vacation requests, unplanned absences, and possible overtime implications. Tractor and trailer availability depends on the status of current assignments and maintenance schedules.
Syntelic Dispatch Planning brings together all of the many factors that go into making smarter assignments. It knows the route plan. And it knows the status of all drivers and tractors. It eliminates the need to cross reference hand written notes or multiple systems that can make dispatch planning so confusing and challenging. Dispatch Planning will even tell you when a route returning late may cause a future conflict.
The Power of the Timeline
When building a dispatch plan with Syntelic you can look into the past, the present, and the future to assign drivers and equipment to routes quickly and efficiently. Syntelic pulls together route histories from the onboard computer system and driver electronic logs. It then compares that history with information about future routes from master route schedules, schedule requests, planned leave, bid packages, and tractor and trailer maintenance schedules. Dispatch Planning’s graphical resource view provides an intuitive look at each resource’s entire timeline.
All schedule conflicts are highlighted for immediate review. Conflicting resources can be dropped from their assignments with a simple click. For each missing assignment, Syntelic recommends the best resource for the job — and the new assignments can be made with a another simple click.
Your Business Requirements
Perhaps your operations utilize master routes with bid packages, or use preassigned equipment, or has other requirements that further complicate planning.
Because every company is different, Dispatch Planning can be configured to your business rules and your workflow. For example, if multiple drivers are eligible to take a route, you decide how to rank them to put the most appropriate choice at the top of the list — is it the driver with the least hours so far that week, or is it the driver with the most seniority? For tractor assignments, is it the tractor with that has been driven the least per month, or is it the oldest tractor not marked as a reserve unit? It’s up to you. Syntelic’s easy dashboard builder allows you to set up custom panels by combining views of routes, drivers, available equipment or any other relevant transportation data.
- Dot Hours of Service
- Planned Vacation Leave
- Unexpected Sick Time and Other Leave
- Managing Late Returns