Transportation Analytics Software for Trucking Companies

Perhaps the most used feature of Transportation Analytics is planned vs. actual analysis. This directly supports a process of continuous improvement by setting a plan in place, evaluating the validity of the plan and how well it was executed, putting improved planning procedures in place, and repeating the process. Syntelic has been supporting this process since its founding and, in particular, has constructed unique tools for merging and comparing planned and actual route activities.

Transportation Analytics may be used in many different ways to support improvements to customer service. One typical application is to compare the scheduled delivery time to the actual delivery time, and determine which deliveries were on-time, early, or late. Keeping a running history of these activities permits operations to have broad factual discussions with customers, rather than responding to emotional isolated events (“You were late today!”) in a qualitative way.

OS&D, or over, short & damaged, goes by a number of names—shrink, invoice adjustments, delivery errors. They all represent less-than-perfect service for the customer and they typically result in an additional cost to your operations through re-deliveries, credits, double-handling of products, and so on. Carefully monitoring OS&D and tracking the root source of the problem is a powerful step toward enhancing your service AND lowering expenses.

Transportation operations typically include a wide variety of route patterns. Some stops are densely clustered, some are remote. Some stops have small quantities, some very large. Some are quick deliveries, others are more complex.

Some deliveries, for example, may be so out-of-the-way, or so small, or take so long to unload, that they may even be losing money for your business. It’s critical to quantify the cost of each customer so that service commitments and pricing can be set appropriately.

Our Transportation Analytics software provides information visibility, enabling you to better manage your operations. Having an intimate understanding of your fleet costs allows you to make the best decisions when things need to change. This software presents financial data in a way that allows you to make important decisions without having to place your trust in a separate team.

One frequently overlooked metric in trucking is the amount of resources lost while a vehicle is idling. Transportation Analytics can track this information to provide a better picture of what is being lost if a driver leaves their truck running.

One of the final factors that is not always considered is the portion of the fleet not being used. You may have certain vehicles that are ignored or forgotten about which can reduce your overall productivity. Truck transport data collection ensures that you are getting the most up-to-date information on your entire fleet, allowing you to make the best choices possible.