Transportation Analytics

Visibility

See the information about your operations that you need to see.

Continuous Improvement

Set measurable objectives and track progress towards your goals.

Manage by Exception

Uncover the outliers — focus your energy on the activity that will have the largest impact on you business.

Consolidating Silos

Transportation operations are faced with a flood of information. Routing systems may hold planned route data, onboard computer systems may hold actual route data, and other information may be held in order processing systems, payroll systems, fleet maintenance systems and so on. Some data may be visible in one place, other information may only be visible only in another.

Transportation Analytics was designed to store all of this information in one place. It brings business intelligence to reporting — it knows what a route is, it knows what a driver is, it understands pre-trip time, drive time and unloading time. Transportation Analytics provides information visibility, enabling you to better manage your operations.

Finding the Data You NeedData mining example 2

Transportation Analytics provides powerful tools to allow you to access the data you need to see, when you need to see it. Too much data can be overwhelming — Transportation Analytics brings clarity by allowing you to focus on the specific information you need.

Syntelic goes beyond fixed template reporting. Transportation Analytics offers dashboards, drill-downs, charts, scorecards, filters, user-defined calculations, and much more. Syntelic screens the data, dropping what’s not important, allowing you to focus on the outliers, the critical cases — allowing you to manage by exception.

With Transportation Analytics, you can construct your own metrics, or KPIs, and set quantitative objectives for your operations. Constantly measuring yourself against those goals is an effective method for bringing about a process of continuous improvement. Targets may be focused on reducing expense, or improving customer service, or both.

A Dynamic Tool

Each of our customers uses Transportation Analytics differently. It is truly adaptable to the unique aspects of your business. You can use it to coach employees to change behavior for improving safety, profitability and service. You can use it to communicate with customers by demonstrating consistent improvements in service. And how you use Transportation Analytics today may be different than how you use it tomorrow — it will change as your business changes.

  • Plan vs. Actual

    Perhaps the most use of Transporatation Analytics is planned vs. actual analysis. This directly supports a process of continuous improvement by setting a plan in place, evaluating the validity of the plan and how well it was executed, putting improved planning procedures in place, and repeating the process. Syntelic has been supporting this process since its founding and, in particular, has constructed unique tools for merging and comparing planned and actual route activities.

  • On-Time Performance

    Transportation Analytics may be used in many different ways to support improvements to customer service. One typical application is to compare the scheduled delivery time to the actual delivery time, and determining which deliveries were on-time, early, or late. Keeping a running history of these activities permits operations to have broad factual discussions with customers, rather than responding to emotional isolated events (“You were late today!”) in a qualitative way.

  • OS&D

    OS&D, or over, short & damaged, goes by a number of names. Shrink, invoice adjustments, delivery errors. But they’re all bad. They represent less-than-perfect service for the customer. And they typically result in additional cost to your operations through re-deliveries, credits, double-handling of product, and so on. Carefully monitoring OS&D and tracking the root source of the problem is a powerful step towards enhancing your service AND lowering expenses.

  • Route Profitability

    Transportation operations typically include a wide variety of route patterns. Some stops are densely clustered, some are remote. Some stops have small quantities, some very large. Some are quick deliveries, others are more complex. Some deliveries, for example, may be so out-of-the-way, or so small, or take so long to unload, that they may even be losing money for your business. It’s critical to quantify the cost of each customer so that service commitments and pricing can be set appropriately.

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