• truck in desert

Route Planning

Lower Expenses

Reduce transportation expenses through more efficient cost-based routing.

Improve Service

Improve customer service through more reliable route schedules for on-time deliveries.


With its comprehensive routing solution, Syntelic brings innovation and ease-of-use to vehicle routing and scheduling. Built from the ground up with state-of-the-art algorithms, flexible tools for handling real-world challenges, and an optimization engine guided by actual route performance, Syntelic Route Planning is designed to adapt to the most demanding distribution environments.

From its beginnings, Syntelic has specialized in building powerful optimization solutions to solve complex problems facing distribution operations. For the routing problem, Syntelic applies its optimization techniques to determining the best number of routes and the best set of stops to be assigned to each route. As with all of its products, Syntelic’s Route Planning is highly configurable and can be implemented in a way that meets your specific business needs.

Each route plan produced by Syntelic includes a complete time schedule. Route dispatch and return times at the domicile are scheduled, as are the arrival and departure times at each stop. Syntelic also plans all of your DOT-required breaks and layovers as may be needed. Syntelic is just as comfortable planning single-day trips or multi-day loads, and single-driver or team routes. For those operations always looking for a better way, Syntelic Route Planning is an excellent framework to perform what-if testing — testing various business scenarios to see what makes the most sense for your operations.

Outbound, Inbound or Point-to-Point

Route Planning handles a broad range of business problems. It is able to comfortably work with outbound deliveries, inbound pick-up services, or a series of pickup and delivery stops. And Route Planning can process any combination these options, such as a traditional outbound delivery operation with backhaul opportunities — even when the outbound order information must be processed before the backhaul orders become available.

Learning from Experience

One of the most powerful aspects of Route Planning is its ability to learn from experience. To do this, Route Planning teams up with our Transportation Analytics product. Route Planning sends its route plans directly to your onboard computer. Transportation Analytics then integrates with your onboard computer to collect actual route activities, merging those activities with the plan. Route Planning then uses the experience gained during those activities to automatically build better plans going forward. Route Planning uses this process to establish the best estimates for drive times, drive distances and the length of time required to unload or load product at each stop along the way. Route Planning uses sophisticated statistical techniques to review the history, ignore outliers, and establish the best target values for building a plan. And this all takes place automatically, in the background, without interfering with your staff’s productivity.

Integrated GIS

Many of the core functions in Syntelic Route Planning rely on accurate and up-to-date map and travel information. Syntelic obtains this information through its interfaces with leading geographic information system (GIS) vendors. This provides up-to-date maps for visual displays of routes as well as geocoding services to determine where your customers are located. The GIS road networks are used to determine travel times, distances and paths between locations — taking into account limitations imposed for truck routes or carrying corrosive materials.

Many of the Route Planning functions work directly on a map background — making those functions intuitive and easy to use. As the user makes changes to a route, it is automatically rescheduled and the user is alerted to any potential conflicts such as exceeding capacity and missing windows.

Dynamic Routing

Syntelic Route Planning addresses the inevitable challenges that come with fluctuating daily order quantities, order updates, and the periodic need to add new delivery locations. Our leading-edge dynamic routing logic balances your business constraints with customer service requirements. Your constraints may include limited delivery windows, vehicle capacities, delivery territories, and other similar rules. This optimization process intelligently evaluates thousands of different scenarios to find the least cost solution for your situation.

Master Scheduling

Syntelic Route Planning also includes the ability to carry out master scheduling. Master scheduling is a strategic process that considers one or more domiciles along with a cyclical pattern of deliveries to a collection customers. The result is a delivery schedule that determines the assigned domicile and the planned delivery day for each customer in a way that minimizes aggregate travel distance. As a second step, the dynamic route planner uses average customer volumes to build a set of standard (or master) routes that satisfy each day’s master schedule.

Master Routing

Master routing blends dynamic routing with master scheduling. On a daily basis, instead of evaluating an almost unlimited set of routing possibilities, master routing applies that day’s orders to each stop on that day’s master routes. If a master stop has no order on its normally scheduled day, it will be automatically dropped from the schedule. Each route is rescheduled based on its remaining stops and each stop’s order volumes. If a route’s total volume exceeds its assigned equipment capacity, or if certain delivery windows can’t be satisfied, the user will be notified of the exception, and interactive tools can be used to adjust the schedule to fall within these constraints.

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